Portfolio · Engineer · India

Purushotam
Sah

Senior Software Application Support Engineer

Computer Science Engineer delivering reliable, high-performance software systems for India's digital governance infrastructure at the National Informatics Centre.

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PS
Senior Engineer
National Informatics Centre
Open to Collaboration
CSE Graduate NIC App Support Gov-Tech
01

About Me

I am Purushotam Sah, a dedicated Computer Science Engineer with a passion for resilient software systems that serve millions at scale. My career has been shaped by the unique demands of government-sector technology — where uptime, security, and precision are non-negotiable.

At the National Informatics Centre (NIC), I work as a Senior Software Application Support Engineer, bridging complex software infrastructure with seamless public-facing digital services across India.

My engineering philosophy centres on proactive reliability — anticipating failures, building robust monitoring pipelines, and ensuring that critical national systems remain stable and secure around the clock.

Education
B.Tech — Computer Science Engineering
Current Employer
National Informatics Centre (NIC)
Position
Senior Software Application Support Engineer
Domain
Government Technology & Digital Infrastructure
02

Skills & Expertise

🖥️
Application Support
End-to-end lifecycle management of enterprise software — incident resolution, triage, and escalation workflows.
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Debugging & Troubleshooting
Root cause analysis across complex distributed systems using log analysis, profiling, and tracing tools.
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Database Management
Design, optimization, and administration of relational databases with a focus on performance and integrity.
☁️
Server & Infrastructure
Configuration and maintenance of Linux/Windows servers, network services, and cloud-ready deployments.
📜
GeM Trainer
Deliver hands-on training on government purchasing through GEM, It is an online platform launched by the Government of India to facilitate the procurement of goods and services by government departments, ministries, and public sector organizations.
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Security & Compliance
Government data security standards, access control management, and continuous vulnerability monitoring.
03

Experience

Present
Senior Software Application Support Engineer
National Informatics Centre (NIC) — Government of India
  • Provide Tier-2 and Tier-3 application support for mission-critical government software systems
  • Coordinate with development teams to resolve production incidents within SLA targets
  • Manage system health monitoring, alert configuration, and performance tuning
  • Lead documentation initiatives for incident response runbooks and system architecture
  • Mentor junior engineers and conduct technical knowledge-transfer sessions
Earlier Career
Software Application Support Engineer
National Informatics Centre (NIC)
  • Handled first-response triage for application failures and service disruptions
  • Collaborated on database query optimization and indexing strategies
  • Supported deployment cycles and post-release validation in staging and production
  • Built automation scripts to reduce manual monitoring overhead significantly
Academic
B.Tech — Computer Science Engineering
University / Institute
  • Core coursework: Data Structures, Operating Systems, DBMS, Computer Networks, Software Engineering
  • Strong foundations in algorithms, systems programming, and software design patterns
04

Contact

Interested in collaboration, consulting, or a technical conversation? I am always open to meaningful professional connections.

✉️
Email
psah.contractor@nic.in
💼
LinkedIn
Connect with me
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Organisation
National Informatics Centre